LONDON, Jan. 20 -- The government of the United Kingdom issued the following news:

The Regulator of Social Housinghas today (Tuesday 20 January) publishedaregulatoryjudgementas it is consideringusing its power toremovePivotal Housing Associationfrom the register of social housing providers.

RSH has taken further actiondue toPivotal'spersistent andlong-standingfailuretodeliver the outcomesof theGovernance and Financial Viability Standardsince RSH published itsfindingsin 2021.InApril 2025the RSH tookenforcement actionbut Pivotal has notresolvedseriousregulatory concerns.

Pivotal is a small providerof supported accommodation through leasesmainly inthe West Country.Ithas failed to demonstrate effective governance,management ofsignificant risks andensure itsfinancialviability.Theseongoing failurescontinue to put the social homes it owns and the quality of services it delivers at risk.

Jonathan Walters, Deputy chief executive at RSH, said:

"Failingto take prompt and effective actiontomeet the regulatory standards,and protect homes and tenants,is unacceptable.

"Wewillcarefullyconsider any representations made by Pivotal before making a final decision butprepared totake robust action to maintain the integrity of the register and safeguard the reputation of the sector."

Notes to editors

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RSH hasa statutory duty tomaintainthe register of social housing providers.Under section 118(1) (aa) of the HRA 2008, we may remove a private registered provider from the register if we think it has failed to meet the standards under section 193, 194 or 194C.

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RSHhas notifiedPivotalthat it is proposing to exercise its power to de-register them from the register of social housing providers under section 118 of the Housing and Regeneration Act.

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RSH publishedanenforcement noticefor Pivotal Housing Association in April 2025and aregulatory noticein March 2021.

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As Pivotal owns fewer than 1,000 social homes, it is a small landlord. We do not issue grades to small landlords and only publish or update regulatory judgements where we consider there to be serious weaknesses or failings in a landlord's delivery of the outcomes of our standards.

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RSH regulatesfora viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We regulate at the landlord level to drive improvement in how landlordsoperate. By landlord we mean a registered provider of social housing. These can either be local authorities, or private registered providers (other organisations registered with us such as non-profit housing associations, co-operatives, or profit-making organisations). 

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RSHpublished areportabout thelease-based modelin April 2025.

For general enquiries emailenquiries@rsh.gov.uk. For media enquiriesplease see ourMedia Enquiriespage.

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