LONDON, Dec. 19 -- The government of the United Kingdom issued the following news:

Using our contact form is often the best way to contact us. We'll aim to reply to you within 10 working days.

If you need help applying for compensation, or have an urgent enquiry that is not a request for an update on your application, our helpline is open during the following hours:

Day Opening Times

Monday 22 December 8.30am to 3pm

Tuesday 23 December 8.30am to 3pm

Wednesday 24 December Closed

Thursday 25 December Closed

Friday 26 December Closed

Monday 29 December 8.30am to 3pm

Tuesday 30 December 8.30am to 3pm

Wednesday 31 December 8.30am to 12.30pm

Thursday 1 January Closed

Friday 2 January Closed

We will operate with reduced staff numbers through the festive period and this may affect our services.

From Monday 5 January the service will return to the following opening hours:

Day Opening Times

Monday 8.30am to 5pm

Tuesday 8.30am to 5pm

Wednesday 8.30am to 3pm

Thursday 8.30am to 5pm

Friday 8.30am to 5pm

Our online application service will still be available throughout this time.

How to contact CICA

* Telephone: 0300 003 3601

* From outside the UK: +44 20 3684 2517

* Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601

* Find out about call charges

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